Organization Commitment and Philosophy :
The products and services must fulfill the customer’s overall, long term needs.
We support with the prompt, efficient services that will optimize their usefulness.
When problems arise, we must respond in a way demonstrates ownership and a desire to resolve matter quickly and effectively, there by enhancing customer loyalty and trust.
Our fundamental goal is to build positive, long-term relationship with our customer , relationships characterized by mutual respect, by courtesy and integrity, by a helpful, effective response to customer needs and concerns, and by strong commitments to providing products and services of the highest quality, value and usefulness the achievements of an organization.
- Faster Response Time
- Personalized Services
- Customized On Line Assistance
- Access To Built In Knowledge Base
We are dedicated to:
- Providing our customers with the highest quality products, customer service, marketing and applications.
- Providing our Authorized Products with responsive sale efforts, professional sales follow-ups and reliable market intelligence.
- Providing ourselves with a work environment that enhances professional growth and personal satisfaction.
Key highlights of our Infrastructure and Profile:
- Deals in Canon and Sharp IT & Office Automation Products and after sales services in Delhi.
- Headquarters in Delhi and Branch Offices in Delhi and Mumbai.
- Samsung Authorised Service centre in Mumbai.
- Deals in Sales and Service of Canon & Sharp in Delhi.
- Service Infrastructure of team of highly efficient & qualified Service Engineers apart from office co-ordination staff.
- Sales Infrastructure of Specialized sales consultants for IT, Office Automation and Electronics Products.
- Sales - Our exclusive focus on IT Products & technology. Our network of relationships is among the End users, Corporate customers and Resellers.
- The technical skills and expertise of our employees are our most important competitive advantage.
- We maintain a proper coordination and harmonious relationship and cooperation amongst the management, executives and employees of the company.
EDS Customer Care:
Our Customer support division strives to provide our clients with the most satisfying support experience through a clearly defined support objectives and deliverables. To achieve this we constantly measure the performance and deliverables of the support team regularly and take valuable feedback from the clients on services provided.
Express Digital Systems strives to deliver the highest standards of quality, efficiency and service.
The goal is to build excellent reputation and credibility as a reliable, competitive and efficient solution provider.
Today, we boast of excellent connections with our satisfued & renowned corpoarte customers in the cities of Delhi and Mumbai.
Some of our prestigious & satisfied customers that we are proud to serve are as listed below:
- President House of India
- Mantyralaya in Mumbai.
- Ministry of External Affairs
- Ministry of Defence
- Ministry of Health
- Steel Authority of India Ltd.
- Gas Authority of India Ltd.
- Indraprastha Gas Ltd.
- ICICI Bank
- HDFC Bank
- Bank of India
- ICICI Prudential Insurance Group
- Max New York Life Insurance Group
- Bajaj Allianz InsuranceGroup
- AVIVIA Life Insurance Group
- Chambal Fertilizers Groupv
- Honda Group
- HCL Infosys
- Reliance Group